Shipping Policy

 Shipping Policy

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Estimated delivery time is 7–15 business days after processing.

Shipping times may vary due to carrier delays, customs clearance, or high demand periods.

Tracking

Once your order ships, you will receive a tracking number. Tracking updates may take 3–5 business days to appear.

Delays

SiliHeal is not responsible for delays caused by carriers or circumstances beyond our control.

 

Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

How do I place an order? +

To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.

What payment methods do you accept? +

We accept major credit cards, PayPal, Shop Pay, and Apple Pay for your convenience and security.

How long does shipping take? +

Standard shipping typically takes 6-10 business days within the continental US. International shipping times vary by location.

What is your return policy? +

We offer a 60-day return policy. If you're not satisfied with your purchase, you can return it within 60 days for a full refund or exchange.